Does Your Website Hosting Solution Keep You Up Nights?
Netconcepts makes sure our clients have access to reliable Web hosting, data management and processing resources.
Your website isn’t much use to you if people can’t access it when they want to access it. Likewise, you need to be sure that the site will perform well no matter how many people are interacting with it.
Hosting benefits include:
- On call 24 hr System Administration
- Source code control management
- Multi-level environment – Dev, Staging & Live
- Hardware and Operating System maintenance, upgrades and management
- System monitoring
- Database redundancy
- A secure and reliable online environment
Our GravityMarket platform offers 3 levels of hosting service to suite every client’s needs:
Standard Level Hosting:
- Hosting configuration: Shared Server
- Scheduled maintenance: min 1 day notification (via Email) – performed between 6pm – 8am CST
- Backups: Site files (excludes Image files) – 1 weekly, Database – 24 hourly, Retention – 3 days
- Restore (catastrophic): Within 48 Hours
- Restoration compensation: No compensation
- Issue response: Less than 8 hours
- Standard hours: 7am – 6pm CST
- Support Call charges: Environment failure No charge, Unrelated Issue $150/hr (min. 1 hr)
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Silver Level Hosting:
- Hosting configuration: Shared Server
- Scheduled maintenance: min 3 days notification (via Email) – performed between 10pm – 5am CST
- Backups: Site files (includes Images files) – 24 hourly
- Restore (catastrophic): Database – replication, Retention – 7 days, Within 12 hours
- Restoration compensation: Credit 1 month Hosting
- Issue response: Less than 4 hours
- Standard hours: 7am – 6pm CST
- Support Call charges: Environment failure No charge, Unrelated Issue $150/hr (min. 1 hr)
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Gold Level Hosting:
- Hosting configuration: Dedicated Server
- Scheduled maintenance: min 3 days notification (via Email) – performed between 10pm – 5am CST
- Backups: Site files (includes Images files) – 24 hourly, Database – replication, Retention – 7 days
- Restore (catastrophic): Within 4 hours, (Includes provision of Standby Machine, DNS conditions apply)
- Restoration compensation: Credit 1 month Hosting
- Issue response: Less than 2 hours
- Standard hours: 7am – 6pm CST
- Support Call charges: Environment failure No charge, Unrelated Issue $150/hr (min. 1 hr)
Our dedicated internet connection maximizes transfer rates and minimizes the affect of traffic surges on sites we don’t host. So sites we host are responsive (fast loading) and less susceptible to the fallout from traffic surges and problems we can’t control.
And our staff is there 24/7 to make sure that if anything goes wrong a backup version of your site, on another server, is in action within minutes not hours.
Hosting more than 800 websites, Netconcepts offers a comprehensive set of hosting services including:
- Domain name purchase, hosting and management
- Email address and account hosting
- On site systems administrators dedicated to your web sites to keep everything patched and secure
- SSL site certificates purchase and maintenance
- Web Site traffic reporting with hourly updates
- Connection to payments servers, Verisign, Cybercash, Authorize.net and DPS
We can get you the secure server you need to conduct pay flow business and accept payments online and arrange and manage your domain names. And our constantly updated traffic reporting means you can monitor traffic in real time.
Looking for the peace of mind offered by reliable website hosting and the power offered by detailed knowledge of the traffic you are getting?
Talk to us about improving returns on your e-business investment with reliable website hosting.
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