Netconcepts understands that an ecommerce website is just one component of the integrated marketing mix. Managing data and information across your various back office systems can become complicated. Netconcepts has a wealth of experience integrating with back office systems.
Orders
Once the web orders have been captured by GravityMarket, we’ll need to provide the order details to your back office systems for processing. Orders can be batched daily or sent across as regularly as every 15 minutes for processing, depending upon your requirements.
GravityMarket may also accept an order acknowledgement file for your back office system. This order acknowledgement file will update the web order status, generate an automatic email as well as provide the customer visibility into their package tracking number, should one be included.
Catalog & Inventory
GravityMarket provides a number of ways to maintain your catalog information online.
There is an intuitive web based administrative interface. This interface provides content management for your product catalog and supplementary web pages.
GravityMarket can also be configured to fully integrate product details, pricing, inventory updates, images, and specifications onto your site
Data Transfer Methods
GravityMarket is capable of sending and receiving information via the following methods:
1. XML (Preferred method)
2. Csv files over sFTP
3. Encrypted emails
Back Office Systems
Netconcepts has experience integrating GravityMarket with a variety of back office systems.
Here are just a few of the systems we’ve integrated with:
1. Mail Order Manager (M.O.M.)
2. Microsoft Dynamics (Previously Great Plains)
3. Prism (P.O.S.)
Talk with us today and we can further explore how we can integrate with your systems!
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